PRIVACY POLICY

Last Updated: November 2025

Your privacy is important to us. This Privacy Policy explains how Flersovaz collects, uses, and protects your personal information when you visit our website or purchase our services.

1. Information We Collect

We may collect:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Delivery address (for products)

• Payment details (processed by secure third-party providers)

1.2 Project Information

• Manuscripts, documents, texts

• Images or artwork references

• Notes and instructions

1.3 Website Data

• Cookies

• IP address

• Browsing activity on our website

• Device information

2. How We Use Your Information

We use your information to:

• Provide and deliver services

• Process orders and payments

• Respond to your questions

• Improve our website

• Send invoices, confirmations, or service updates

• Prevent fraud or misuse

We DO NOT:

• Sell your information

• Share your data with third parties for advertising

3. Sharing of Information

We may share your information only when necessary:

• Payment processors (e.g., bank, Juice)

• Delivery services (couriers)

• Legal authorities (only if required by law)

All third-party partners follow confidentiality practices.

4. Cookies & Tracking

Our website may use cookies to:

• Improve navigation

• Analyse website traffic

• Personalise user experience

You may disable cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your data through:

• Secure servers

• Encryption where possible

• Limited access to personal information

However, no online system is 100% secure.
We are not responsible for breaches caused by third-party platforms.

6. Your Rights

Under Mauritian and international privacy standards, you may:

• Request access to your personal information

• Correct or update your data

• Request deletion of your information

• Withdraw consent for communication

Contact us at: info@flersovaz.com

7. Data Retention

We keep your data only as long as necessary:

• For legal purposes

• For accounting

• For project reference (unless you request deletion)

8. Third-Party Links

Our website may include links to external sites.
We are not responsible for their privacy practices.

9. Updates to the Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with the updated date.